In a major boost for gig worker welfare, Zomato's NPS contribution pool has crossed ₹1 crore, with over 2 lakh delivery partners enrolling in the retirement scheme.

  • NPS corpus exceeds ₹1 crore; over 2 lakh PRAN enrollments recorded.
  • Achieved via 'NPS Platform Workers Model' in collaboration with HDFC Pension and PFRDA.
  • Designed to provide portable social security for gig economy workers.

Zomato, India's leading food delivery giant, has announced a landmark achievement in its mission to provide financial stability to its workforce. The total contribution towards the National Pension System (NPS) by delivery partners onboarded through the platform has officially crossed the ₹1 crore mark. Furthermore, the number of Permanent Retirement Account Numbers (PRAN) issued under this scheme has surpassed 2 lakh.

This milestone is a direct result of the 'NPS Platform Workers Model' launched in October 2025. The initiative is a collaborative effort involving HDFC Pension, India's largest Corporate NPS Point of Presence, and PFRDA (Pension Fund Regulatory and Development Authority), with Kfintech serving as the Central Recordkeeping Agency. The model is specifically engineered to address the unique needs of the gig workforce.

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Why This Matters

BozokMedia analysis shows that as the gig economy becomes a pillar of India's economic growth, the lack of traditional social security remains a critical vulnerability. By integrating NPS directly into the delivery partner ecosystem, Zomato is creating a structured pathway for long-term wealth creation that is both accessible and low-friction.

Retirement security should not depend on the nature of one's work; small, regular contributions can create a meaningful foundation.

Aditya Mangla, CEO of Zomato, emphasized that delivery partners are central to the company's ecosystem and that this milestone reflects the success of encouraging small, regular savings. Sriram Iyer, MD & CEO of HDFC Pension, highlighted that this tri-party endeavor—involving Zomato, HDFC Pension, and PFRDA—is a pioneering solution for platform workers across the country.

Historical Background

Traditionally, gig workers in India operated without access to employer-sponsored pension schemes or provident funds. The introduction of the NPS e-shramik model marks a paradigm shift, utilizing digital KYC and existing platform workflows to bridge the gap between informal labor and formal financial planning. This ensures that even as workers transition between different platforms or livelihoods, their retirement entitlements remain portable and secure.

Did You Know?: Zomato provides additional benefits like health insurance and personal accident cover of up to ₹10 lakh to its delivery partners at no cost.

Frequently Asked Questions

1. How does the NPS model benefit delivery partners?
It allows them to build a retirement corpus through small, manageable contributions that are portable across different jobs.

2. Who manages the funds in this scheme?
The funds are managed by licensed Pension Fund Managers like HDFC Pension under the regulatory oversight of PFRDA.