The Food Safety and Standards Authority of India has issued nine notices to Swiggy’s Instamart platform following consumer complaints, while the company argues the issue was merely an administrative license update.

Key Takeaways

  • FSSAI sent nine formal notices to Swiggy Instamart citing food safety, labeling and advertising breaches.
  • Swiggy claims the matter was an administrative licence update and no financial penalty was levied.
  • These actions form part of a wider enforcement push that has also targeted alcohol makers, Lotte India, Ferns N Petals and Kubera Foods for misleading claims.

New Delhi – The Food Safety and Standards Authority of India (FSSAI) has issued nine notices to Swiggy’s Instamart platform, citing multiple consumer complaints over alleged violations of the Food Safety and Standards Act, 2006. The notices were dispatched a day after Swiggy disclosed a prohibition order it received from the regulator regarding its food‑ordering and delivery platform, Toing, over licence‑update observations.

Background and Context

In a regulatory filing, Swiggy clarified that the issue was purely administrative, involving the updating of licence particulars. The company secured a modified FSSAI licence on 9 July 2026 and stated that no monetary penalty had been imposed, and the matter is not expected to have a material financial impact on its operations.

Other Recent Notices

Earlier this week, FSSAI also served notices to alcoholic beverage manufacturers for unauthorized flavour use, misleading age claims and non‑compliance with disclosure norms under the Alcoholic Beverages Regulations, 2018. Additional firms such as Lotte India, Ferns N Petals and Kubera Foods faced scrutiny over misleading claims and labelling violations, with FSSAI demanding explanations within seven days.

Industry Implications

The regulator’s stringent stance underscores the growing emphasis on transparency and regulatory compliance within India’s food sector. Companies are now compelled to ensure accurate product labelling, truthful advertising and timely licence documentation. Consumer complaints and suo‑moto cognisance continue to drive FSSAI’s enforcement agenda, signalling a tougher regulatory climate for digital‑food platforms.