The Delhi government aims to bring over 30 lakh unbilled water consumers into the billing system through a six‑month e‑KYC drive. The move is coupled with staffing boosts and infrastructure upgrades for the Delhi Jal Board.
Key Takeaways
- More than 30 lakh households in Delhi receive water without receiving bills.
- A six‑month e‑KYC campaign will register all unbilled users.
- 700 contractual staff and 40 new interns will strengthen DJB operations.
The Delhi government announced on Wednesday that it will launch a city‑wide e‑KYC drive lasting six months to verify and regularise over 30 lakh unbilled water consumers, integrating them into the Delhi Jal Board’s (DJB) billing network. Water Minister Parvesh Verma noted that DJB currently has about 30 lakh registered customers, while electricity consumers exceed 60 lakh, highlighting the billing gap.
The e‑KYC exercise has been assigned to three agencies that will handle verification, meter reading and bill distribution for every water consumer in the capital. Additionally, 700 contractual personnel will be hired, and any vacancies left after the SSC CGL recruitment will be filled. An internship programme will bring in 40 interns each year with a monthly stipend of ₹15,000.
Why This Matters
BozokMedia analysis shows that tightening water billing not only boosts revenue but also incentivises consumers to conserve water, paving the way for long‑term water security in the capital.
"Digitalising water consumers through e‑KYC is a transformative step for Delhi’s water governance," said water‑policy expert Dr. Anita Singh.
Frequently Asked Questions
Q1: What documents are required for the e‑KYC process?
A: Aadhaar number, a valid mobile number and an email ID are needed.
Q2: What happens if a household does not have a water meter?
A: The assigned agencies will install new meters and begin readings immediately.
