The FSSAI has slapped notices on JW Marriott and Andaz Delhi by Hyatt following inspections that revealed expired food, pest infestations, and gross hygiene failures in Aerocity.
- FSSAI issued notices to JW Marriott and Andaz Delhi for serious food safety breaches.
- Andaz Delhi was found storing 87kg of expired sweets and facing pest infestations (cockroaches, flies).
- JW Marriott exhibited fungal growth on produce and improper food storage practices.
- Both hotels failed to maintain proper segregation between vegetarian and non-vegetarian food.
In a massive blow to the luxury hospitality sector in New Delhi, the Food Safety and Standards Authority of India (FSSAI) has issued formal notices to two premier hotels in Aerocity: JW Marriott and Andaz Delhi by Hyatt. The notices follow rigorous inspections that uncovered alarming hygiene and safety lapses.
The findings at Andaz Delhi were particularly disturbing. According to the FSSAI, inspectors discovered approximately 87 kg of expired sweets, along with expired cake bases and bread packets. The hotel's sanitary conditions were also under fire, with reports of pest infestation including cockroaches near freezers, mosquitoes in grinding rooms, and houseflies. Furthermore, the authority noted an unpleasant odor caused by chillers being positioned directly between two bathrooms with exhaust venting into the chiller section.
Why This Matters
BozokMedia analysis shows that such violations in high-end establishments undermine consumer trust in the hospitality industry and pose a significant public health risk. When luxury brands fail to meet basic sanitation protocols, it signals a systemic failure in internal quality control and vendor management.
The situation at JW Marriott was equally grim. The inspection revealed fungal growth on apples, rotten tomatoes, and uncovered food items. The authority highlighted "serious hygiene and sanitation deficiencies," including unclean utensils, visible particulate matter in drinking water, and inadequate pest control. Additionally, the hotel was found retailing products under the JW Marriott brand without the requisite FSSAI license endorsements.
The discovery of expired goods and pest activity in premium hotels highlights a critical gap between luxury branding and operational food safety standards.
Beyond hygiene, both establishments failed in food segregation, showing improper separation of vegetarian and non-vegetarian products. The FSSAI has also flagged a lack of supplier verification at Andaz Delhi, noting that the hotel failed to check the FSSAI licenses of its vendors. Surveillance samples of honey, ghee, paneer, and milk powder have been sent for laboratory analysis.
| Violation Type | Andaz Delhi (Hyatt) | JW Marriott |
|---|---|---|
| Expired Food | 87kg Sweets, Cake, Bread | Not specifically quantified |
| Pests Found | Cockroaches, Mosquitoes, Flies | Cockroaches, Fruit flies |
| Hygiene Issues | Bathroom exhaust proximity | Fungal growth, Unclean utensils |
| Licensing/Vendor | Failed vendor verification | Missing FSSAI endorsement |
Frequently Asked Questions
1. What specific items were found expired at Andaz Delhi?
The FSSAI found approximately 87kg of expired sweets, expired cake bases, and expired bread packets.
2. Did the inspection cover drinking water quality?
Yes, inspectors found visible particulate matter in the drinking water at JW Marriott.
