All AnMed hospital locations are facing a massive phone and internet outage caused by malware. Emergency rooms remain staffed, while patients are being diverted to nearby facilities.

Key Takeaways

  • Phone and internet services down at every AnMed site
  • Malware infection rendered MyCharts unavailable
  • Patients redirected to neighboring hospitals

Anderson, S.C. – AnMed announced that a widespread outage has knocked out phone and internet connectivity across all its hospitals. The health system confirmed that care teams are still on site and continue to see patients in emergency departments.

A recently discharged patient, who asked to remain anonymous, described the chaos: "MyCharts is completely down, and I couldn't get any paperwork. It's a scary situation and you never know who's behind it."

Medshore officials verified that patients are being transferred to hospitals in Greenville, including Prisma, to manage the overflow. The diversion aims to ensure continuity of critical care.

Despite the disruption, the patient praised the staff, saying, "The experience was great, and it's beyond their control." AnMed said it is working around the clock to restore services as quickly as possible.

Why This Matters

BozokMedia analysis shows that cyber‑security gaps in healthcare can directly jeopardize patient care and erode public trust. Continuous investment and rapid response are essential to mitigate such threats.

"Hospitals must seal IT security gaps immediately; otherwise, patient safety is at risk," says Dr. Maya Patel, cybersecurity specialist.
Did You Know?: Cyber attacks on healthcare providers rose by 30% worldwide in 2024.

Frequently Asked Questions

Q1: Can patients access their medical records during the outage?
A: MyCharts is currently offline, so electronic records are not accessible at this time.

Q2: When will normal services resume?
A: AnMed aims to fully restore systems within 48 hours, though an exact timeline has not been confirmed.