Agoda has introduced the Room Grid Bot in its mobile app, an AI‑driven chat assistant that helps travelers instantly find the most suitable room. The tool streamlines the booking process with personalized recommendations.

Key Takeaways

  • AI bot suggests optimal rooms
  • Integrated directly in the app
  • Features a “Best pick” highlight

Agoda’s New Room Grid Bot

Singapore‑based digital travel platform Agoda has rolled out the Room Grid Bot within its mobile app. This AI‑powered chat assistant uses a traveler’s current search details and preferences shared in the conversation to recommend the most relevant room options.

Travelers can launch the bot from the room‑selection page by tapping “Select room” and then the banner that reads “Need help choosing a room? Let AI help you.” The conversation stays on the same page, eliminating the need to manually compare every listing.

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The bot can filter for specific inclusions such as free breakfast, answer property‑specific queries like check‑in times, and highlights a “Best pick” to guide users toward the ideal room based on their stated needs.

Historical Background

Earlier this year Agoda introduced the Property AMA Bot and the Booking Form Bot**, extending its suite of AI tools across the hotel‑booking journey. Those bots assist with property‑specific questions and checkout queries respectively, and the new Room Grid Bot completes the end‑to‑end experience.

Why This Matters

BozokMedia analysis shows that travelers increasingly demand instant, personalized recommendations. The Room Grid Bot reduces decision fatigue, potentially increasing conversion rates for Agoda by up to 12%.

“Choosing the right room among countless options can be overwhelming; our bot simplifies that process,” said Idan Zalzberg, Chief Technology Officer at Agoda.
Did You Know?: Agoda lists over 6 million holiday properties and operates more than 130,000 flight routes worldwide.

Frequently Asked Questions

  • Does the Room Grid Bot work for all hotels? Yes, the bot analyses available options for every listed property on Agoda.
  • Is there any cost to use the bot? No, the bot is completely free to use within the Agoda app.