Citizens in Mangaluru are facing severe hardships as the City Corporation delays the issuance of birth and death certificates, blaming staff shortages due to Special Intensive Revision (SIR) duties.

  • Severe delays in processing birth and death certificates at Mangaluru City Corporation (MCC).
  • Administrative staff diverted to Special Intensive Revision (SIR) duties, causing manpower shortages.
  • Lack of digital payment infrastructure (UPI) and non-functional ATMs adding to public distress.

The Mangaluru City Corporation (MCC) continues to struggle with the timely issuance of essential birth and death certificates, leaving hundreds of citizens in a state of limbo. Despite previous assurances from the administration to streamline the Birth and Death Registration Cell, the situation on the ground remains chaotic.

During a recent visit to the registration cell, long queues were observed for every stage of the process—from filing applications to fee payment. A local resident, Basavaraj, an autorickshaw driver, expressed his frustration after being told to return in 15 days for a simple correction in his child's birth certificate. The reason provided by the officials was the deployment of staff for the Special Intensive Revision (SIR) exercise.

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The inefficiency extends beyond staffing. Reports have emerged of missing files, with one theatre artiste claiming he had to visit the office ten times because his son's Class 10 certificate correction file had vanished. Such lapses highlight a critical failure in record management within the municipal body.

Why This Matters

BozokMedia analysis shows that the systemic collapse of basic municipal services in Mangaluru is a warning sign of poor resource allocation. By prioritizing a revision exercise over daily essential services, the MCC is effectively penalizing citizens. Furthermore, the absence of UPI payments in a modern urban center is an unacceptable regression in governance.

"Administrative efficiency cannot be sacrificed for temporary exercises; a parallel system must exist to ensure basic citizen services remain uninterrupted."

Adding to the misery is the lack of basic financial infrastructure. With the only ATM in the MCC building being non-functional and no UPI facility available, citizens are forced to wander the streets to find cash for payment.

MCC Commissioner Rahul Rathman Pandey has stated that a team of technical experts is currently analyzing the cell's operations. He expects a report within three days, which he claims will lead to a simplified process and a prescribed timeframe for certificate issuance.

Did You Know?: Birth and death certificates are primary identity documents globally, essential for everything from school admissions to claiming inheritance and insurance.

Frequently Asked Questions

Q1: Why is the MCC delaying the issuance of certificates?
A: The MCC claims that a shortage of staff, caused by the deployment of personnel for the Special Intensive Revision (SIR) duty, is the primary reason.

Q2: What payment methods are currently accepted at the MCC registration cell?
A: Currently, the cell only accepts cash payments, as there is no UPI facility and the on-site ATM is out of order.